Meet our team

Rhonda is responsible for leading the business forward in alignment with MedPro’s goals and values.

Rhonda’s professional experience spans more than two decades and extends across the US, European and Asian markets. During the majority of her career, Rhonda specialised in healthcare liability, managing significant portfolios encompassing a broad range of healthcare customers. Prior to joining MedPro, she managed the International Specialty Lines portfolio at a large commercial insurer. In this role, Rhonda’s remit included the management of healthcare, financial lines, technology & cyber and life science businesses.

Rhonda feels passionate about diversity and inclusion. She is specifically committed to the progress of gender equality in the workplace. Rhonda is an avid traveller and enjoys the lessons that can be learned through exposure to a variety of cultures.

Rhonda holds a BA in Business Administration and has also completed two Executive Leadership programs.

Kevin is responsible for leading the underwriting team as well as driving the portfolio and customer engagement strategies for MedPro’s individual Physician and Surgeon business.

Kevin has focused on insuring the healthcare industry for his entire career, ranging from individual medical practitioners, large private hospitals, government healthcare systems through to medical device and pharmaceutical manufacturers.

Prior to Joining MedPro, Kevin was the Head of International Medical Liability at a large commercial insurer. Responsibilities included the setting of underwriting strategy, appetite, controls and the overall development of the class of business across six international underwriting hubs, including London, Canada, Asia and Europe.

He is a keen sportsman and enjoys head coaching roles at his local Cricket and Rugby clubs.

Kevin holds a BSc honours degree in Business Economics and has completed the ADP Executive Leadership program at London Business School.

Tom is responsible for leading the underwriting team as well as driving the portfolio and customer engagement strategies for MedPro’s Hospital and Entity business.

Throughout his career, Tom has focused on the Healthcare industry, working on business in a number of territories worldwide and utilising a variety of contract structures for a broad range of Healthcare clients.

Prior to joining MedPro, he worked in the Lloyd’s market, most recently as a Senior Underwriter, underwriting a global portfolio of Healthcare risks out of London.

Tom holds a BA honours degree from Durham University and the Advanced Diploma in Insurance (ACII) from the Chartered Insurance Institute.

Caitlin is responsible for leading the claims team at MedPro’s international division. She is committed to delivering an exceptional claims service through her professional experience and expertise in both law and claims management.

Caitlin began her career as an insurance coverage and defense attorney in the US, where she provided legal representation and advice in a variety of first- and third-party matters. After relocating to London in 2017, she shifted her focus to claims management. She was responsible for managing complex claims and coverage litigation for a large London-based insurer.

Most recently, she led a team of claims professionals at a Lloyd’s Managing Agency, including a specialist medical malpractice syndicate.

Caitlin holds a J.D. from the University of Georgia School of Law and a M.A. in Bioethics from Loyola Chicago.

Mark is responsible for Operations and IT as well as Compliance. Mark started his career as a broker working his way up to Executive Director. From there he moved across to underwriting taking on senior operational roles also encompassing IT, compliance, strategy and projects. Prior to joining MedPro, he was responsible for building out two businesses to obtain regulatory approval as managing agencies, acting as Chief Operating Officer of both.

He enjoys playing golf, skiing and sailing, holding his Day Skipper licence. He is also a keen musician and sings with the St. Paul’s Cathedral Chorus.

Mark holds an MBA from Henley Management College and the Advanced Diploma in Insurance (ACII) from the Chartered Insurance Institute.

Sam leads the sales, marketing and communications strategy for MedPro’s international division.

Prior to joining MedPro Sam worked in healthcare for more than 10 years, across various private hospitals and private hospital groups. Sam developed their communications strategies with patients, GPs, Consultants, insurers and other partners. Sam has a wealth of healthcare experience and is committed to representing the customer throughout MedPro’s activities.

Sam holds an LLB law degree from the University of Sussex and certifications for programme and project management.

Sandy Nielsen is our Head of Human Resources. Her career spans a multitude of firms including JP Morgan, Deloitte and EY. She considers herself fortunate that her chosen profession enables her to work across multiple industries which has enriched her profile and career outlook. She brings a wealth of experience to the role and is keen to focus on our employee culture and people investment. Helping people realise their full potential in order to achieve our business goals underpins MedPro’s core values.

• Uncompromising Integrity
• Obsessive Client Focus
• Great Teamwork
• Strong Performance both individual and team
• Our Disciplined “100-year Outlook”

“My philosophy is simple: When people come to work, they should enjoy it, feel they made a difference and be recognised for what they’ve contributed” My role is to ensure that we not only achieve that, we do so with fervor.