Our Leadership Team
MedPro benefits from the leadership of a team leveraging extensive experience and specialisation within global healthcare liability markets, including leadership across Berkshire Hathaway companies, large commercial insurers, Lloyd’s syndicates and medical defence organisations.
Rhonda is responsible for MedPro’s International operations.
Rhonda’s professional experience spans more than two decades and extends across the US, European and Asian markets. During the majority of her career, Rhonda specialised in healthcare liability, managing significant portfolios encompassing a broad range of healthcare customers. Prior to joining MedPro, she managed the International Specialty Lines portfolio at a large commercial insurer. In this role, Rhonda’s remit included the management of healthcare, financial lines, technology & cyber and life science businesses.
Rhonda feels passionate about diversity and inclusion. She is specifically committed to the progress of gender equality in the workplace. Rhonda is an avid traveller and enjoys the lessons that can be learned through exposure to a variety of cultures.
Rhonda holds a BA in Business Administration and has also completed two Executive Leadership programs.
Head of Underwriting – Physicians & Surgeons
Kevin is responsible for developing the International medical liability business for entities and individuals, as well as the development of MedPro’s program business.
Prior to Joining MedPro, Kevin was the Head of International Medical Liability at a large commercial insurer. Responsibilities included the setting of underwriting appetite, controls and the overall development of the class across six International underwriting hubs, including London, Canada, Asia and Europe.
He is a keen sportsman and enjoys head coaching roles at his local Cricket and Rugby clubs.
Kevin holds a BSc honours degree in Business Economics and has completed an ADP Executive Leadership program.
Head of Underwriting – Hospitals & Entities
Tom is responsible for Medpro’s US Healthcare Liability risks written in London, as well as the development of entity business internationally.
Throughout his career, Tom has focused on the Healthcare industry, working on business in a number of territories worldwide and utilising a variety of contract structures for a broad range of Healthcare clients.
Prior to joining MedPro, he worked in the Lloyd’s market, most recently as a Senior Underwriter, underwriting a global portfolio of Healthcare risks out of London.
Tom holds a BA honours degree from Durham University and the Advanced Diploma in Insurance (ACII) from the Chartered Insurance Institute.
VP Head of Claims
Jessica is responsible for leading the claims function for the international division of MedPro.
Prior to joining MedPro, Jessica was the Associate Director of Legal at one of London’s largest teaching hospitals. She previously worked as Claims Manager for international healthcare claims for a large commercial insurer, responsible for the management of the claims team and collaborating closely with underwriters in risk assessment.
Prior to starting her career in insurance, Jessica worked in private practice as a qualified solicitor for 10 years, covering claims for insured clients, NHS Resolution and a large medical defense organisation.
Jessica undertook her law degree at the University of Liverpool, before undertaking the Legal Practice Course at the College of Law, York. She qualified as a solicitor in 2005, completed the academic training for the Uniform Bar Exam in America in 2019 and completed a Post Graduate Certificate in Global Public Health in 2020.
Head of Marketing & Sales
Sam leads the sales, marketing and communications strategy for MedPro’s international division.
Prior to joining MedPro Sam worked in healthcare for more than 10 years, across various private hospitals and private hospital groups. Sam developed their communications strategies with patients, GPs, Consultants, insurers and other partners. Sam has a wealth of healthcare experience and is committed to representing the customer throughout MedPro’s activities.
Sam holds an LLB law degree from the University of Sussex and certifications for programme and project management.
Head of IT & Operations
Mark is responsible for Operations and IT as well as Compliance. Mark started his career as a broker working his way up to Executive Director. From there he moved across to underwriting taking on senior operational roles also encompassing IT, compliance, strategy and projects. Prior to joining MedPro, he was responsible for building out two businesses to obtain regulatory approval as managing agencies, acting as Chief Operating Officer of both.
He enjoys playing golf, skiing and sailing, holding his Day Skipper licence. He is also a keen musician and sings with the St. Paul’s Cathedral Chorus.
Mark holds an MBA from Henley Management College and the Advanced Diploma in Insurance (ACII) from the Chartered Insurance Institute.
Human Resources Business Partner
Sandy Nielsen is our Head of Human Resources. Her career spans a multitude of firms including JP Morgan, Deloitte and EY. She considers herself fortunate that her chosen profession enables her to work across multiple industries which has enriched her profile and career outlook. She brings a wealth of experience to the role and is keen to focus on our employee culture and people investment. Helping people realise their full potential in order to achieve our business goals underpins MedPro’s core values.
Obsessive Client Focus
Strong Performance both individual and team
Our Disciplined “100-year Outlook”
“My philosophy is simple: When people come to work, they should enjoy it, feel they made a difference and be recognised for what they’ve contributed” My role is to ensure that we not only achieve that, we do so with fervor.